Privacy Policy
Effective Date: April 14, 2026
Introduction
ContentSurge System (“ContentSurge,” “we,” “our,” or “us”), operated by Optimizing Group LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website contentsurgesystem.com and use our content repurposing and automation services. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information: When you interact with our website, sign up for our services, or contact us, we may collect your name, email address, phone number, company or podcast name, and social media account information.
Social Media and Content Data: When you connect your social media accounts (including Instagram, Facebook, Threads, YouTube, or other platforms) to our service, we may access and process content you authorize us to manage, including video files, audio files, captions, thumbnails, post metadata, and publishing preferences. We only access data that you explicitly authorize through platform-specific permissions.
Usage Data: We automatically collect certain information when you visit our website, including pages visited, time spent on pages, browser type, device information, IP address, and referring URLs.
Marketing Information: We may collect information about your marketing preferences, content interests, and responses to surveys or feedback forms.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our content repurposing and automation services
- To process and deliver your content clips, captions, social media posts, and other deliverables
- To publish or schedule content to your connected social media accounts on your behalf, as authorized by you
- To communicate with you, including responding to inquiries and sending service-related updates
- To improve our website, services, and customer experience
- To comply with legal obligations and protect our rights
Third-Party Platform APIs and Data
Our services integrate with third-party platforms including Meta (Facebook, Instagram, Threads), YouTube, and other social media networks through their official APIs. When you connect your accounts:
- We only request permissions necessary to deliver our services
- We access your content and account data solely for the purpose of providing the services you have requested
- We do not sell, rent, or share your social media data with third parties for their own marketing purposes
- You may revoke access to your connected accounts at any time through the respective platform’s settings or by contacting us
- Our use and transfer of information received from platform APIs adheres to each platform’s developer policies and terms of service
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect usage data and improve your experience. These may include:
- Google Analytics for website traffic analysis
- Facebook Pixel for advertising measurement and optimization
- Essential cookies required for website functionality
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our services, including cloud hosting, video processing, email delivery, and analytics platforms. These providers are bound by confidentiality agreements and only process data as necessary to perform services on our behalf.
- Social Media Platforms: When you authorize us to publish content on your behalf, we transmit necessary data to the respective platforms through their official APIs.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for data transmitted through our website, secure storage of credentials and access tokens, and regular review of our data handling practices. While we strive to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information and content data only for as long as necessary to provide our services and fulfill the purposes described in this policy. When you cancel your service or revoke platform access, we will delete your content data within 30 days unless retention is required by law.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Request a copy of the data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Revoke access to connected social media accounts
To exercise any of these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
ContentSurge System
Operated by Optimizing Group LLC
Wellington, FL 33414
Email: aiteam@optimizinggroup.com
Phone: (954) 288-4166