Privacy Policy
Effective Date: April 15, 2026 | Last Updated: April 15, 2026
The Optimizing Group (“Company,” “we,” “us,” or “our”) operates the ContentSurge System platform accessible at contentsurgesystem.com and deliveries.contentsurgesystem.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
Information You Provide
- Account information: name, email address
- Podcast and content data: RSS feed URLs, YouTube channel URLs, podcast episode data
- Social media account connections via OAuth (LinkedIn, Twitter/X, TikTok, Instagram, Facebook)
- Payment information processed securely through Stripe
- Communications you send to us
Information Collected Automatically
- Usage data: pages visited, features used, interaction patterns
- Device information: browser type, operating system, IP address
- Cookies and similar tracking technologies
Information from Third Parties
- Podcast episode content and metadata from RSS feeds
- Video content from YouTube via the YouTube Data API
- Social media profile information when you connect accounts
2. How We Use Your Information
- Provide and operate the ContentSurge System platform
- Process podcast episodes into social media content using AI
- Generate video clips, written content, and social media assets
- Post content to your connected social media accounts on your behalf
- Process payments and manage subscriptions
- Send service-related communications and delivery notifications
- Improve and optimize our Service
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services to operate our platform:
- Stripe — Payment processing. Stripe Privacy Policy
- Reap.video — AI video clip generation and processing
- YouTube Data API — Video content access. Google Privacy Policy
- TikTok Content Posting API — Content distribution. TikTok Privacy Policy
- Meta/Facebook/Instagram APIs — Content distribution. Meta Privacy Policy
- LinkedIn API — Content distribution. LinkedIn Privacy Policy
4. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), secure authentication protocols (OAuth 2.0), and access controls. Payment data is handled exclusively by Stripe and never stored on our servers.
5. Cookies and Tracking
We use cookies for session management, user preferences, and analytics. You can control cookies through your browser settings. Disabling cookies may limit certain features of the Service.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Disconnect social media accounts at any time
- Opt out of marketing communications
- Export your data in a portable format
To exercise these rights, contact us at keith@optimizinggroup.com.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we remove your personal data within 30 days, except as required by law.
8. Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. California Privacy Rights (CCPA)
California residents have additional rights including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
10. International Users (GDPR)
If you are in the European Economic Area, you have rights under the General Data Protection Regulation including access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing is contract performance and legitimate interests.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the “Last Updated” date.
12. Contact Us
The Optimizing Group
Email: keith@optimizinggroup.com
Website: contentsurgesystem.com